activecampaign
customer-journeys

Use CRM, Automation and AI to Convert More Leads and Customers

Walk Digital helps Australian businesses set up, fix and better use ActiveCampaign.

Our certified ActiveCampaign consultants can help with customer journeys, marketing automation, CRM pipelines, integrations, migration, email deliverability, reporting and ActiveCampaign’s AI tools.

Whether you are starting with a new account or dealing with an existing setup that has become difficult to manage, we can identify what needs to change and implement a clearer system.

customer-journeys

How can a Certified ActiveCampaign consultant help capture, segment & convert contacts?

ActiveCampaign can improve marketing, sales and customer communications, but only when the data, automations and integrations are configured correctly.

We review how your business currently captures, segments, nurtures and converts contacts. We then design an ActiveCampaign setup that responds to customer activity, reduces manual work and helps your team follow up consistently.

We can help you:

  • Set up or restructure your ActiveCampaign account
  • Build marketing and sales automations
  • Create CRM pipelines and lead-scoring processes
  • Connect your website, ecommerce store and other platforms
  • Improve segmentation and personalisation
  • Migrate from another CRM or email platform
  • Review email deliverability
  • Use Active Intelligence and AI Actions
  • Train your team
  • Provide ongoing support and optimisation

Projects start from $990. Final pricing depends on your account, automations, integrations and required support.

Results our Clients Have Achieved

Our work connects marketing, customer data and automation to measurable business outcomes.

If we do not believe ActiveCampaign is the right platform or that a proposed project will provide enough value, we will explain why and recommend the appropriate next step.

718%

Increase in New Sales

Increased new sales through coordinated advertising, personalised content, data-led audiences and an integrated lead acquisition framework.

4,000%

Increase in Revenue

Increased revenue through lead generation and an automated customer journey that delivered relevant communications at each stage of the buying process.

800%

Increase in Email Database

Increased an email database by 800% in six months through content, advertising, acquisition offers and customer engagement campaigns.

Having Worked With The World’s Top Brands, Our Australian Team Now Focuses On Your Growth

Our mission is to provide small to medium sized businesses access to high-level strategies and advanced marketing techniques that are typically reserved for top global brands.

sonyhbobbc-studiopinkvillage-roadshowwigglesgotnoritakefortressthe cat empirenaked-sundaysaustralian_unity

"Walk Digital's expertise helped us to take a small side project to an Australia-wide business with millions of dollars in product sales in our first year."

Their focus on return on investment and expertise in social media and digital advertising is outstanding.

Kait
Kait

Owner & Founder
The Play Projects, Therapy At Home & The Play Way

"I would recommend Walk digital to anyone serious about growing their business."

The percentage increase in leads and sales was significant in the first month and kept getting better. Thanks again to the Walk Digital team.

Adam
Adam

Owner & Founder
Slab Culture

"Our database increased by over 800% and she created an online community of engaged fans."

Georgia was instrumental in introducing new marketing initiatives that increased our home entertainment revenue and profit.

Louisa
Louisa

Head of Sales
BBC Worldwide

Frequently Asked Questions About ActiveCampaign Consulting

How long have you been working with ActiveCampaign?

Walk Digital has more than 10 years of experience working with ActiveCampaign.

We are certified ActiveCampaign consultants with experience across marketing automation, CRM setup, customer journeys, ecommerce, integrations, migration and reporting.

What Does an ActiveCampaign Consultant Do?

An ActiveCampaign consultant helps you plan, configure and improve how your business uses the platform.

This can include account setup, data organisation, segmentation, automations, CRM pipelines, lead scoring, email campaigns, integrations, reporting, migration, deliverability and staff training.

Can You Audit and Fix Our Existing ActiveCampaign Account?

Yes.

We can review your account structure, lists, tags, custom fields, segments, automations, CRM pipelines, integrations, tracking and reporting.

You receive a prioritised plan showing what should be fixed, simplified, removed or rebuilt. We can then implement the recommendations or support your team with the changes.

Can You Help Us Use AI in ActiveCampaign?

Yes.

We can help you configure and use Active Intelligence, AI-assisted campaign creation, automation building, performance analysis and AI Actions.

This can include using AI to summarise information, classify enquiries, analyse feedback, identify intent, assess sentiment and write results back to contact fields.

We also establish prompts, brand instructions, data requirements and review processes so the AI features support your marketing strategy rather than create unnecessary complexity.

Feature availability and costs depend on your ActiveCampaign plan and any required add-ons.

Can You Migrate Us to ActiveCampaign From Another Platform?

Yes.

We can help migrate contacts, companies, tags, custom fields, consent records, suppressions, sales pipelines and automation logic from another CRM or email platform.

We clean and map the data, complete test imports and check the new setup before ActiveCampaign becomes your primary system.

Some historical activity may require separate exports or archiving, depending on the previous platform.

Can You Help With ActiveCampaign Email Deliverability?

Yes.

We can review your sending authentication, including SPF, DKIM and DMARC, along with database quality, engagement, consent, suppression records and sending practices.

We then identify technical or data issues that may be contributing to declining delivery or engagement.

Deliverability improvements depend on the cause, your previous sending practices and your existing sender reputation.

Can ActiveCampaign Integrate With Our Website and Other Platforms?

ActiveCampaign can connect with many websites, ecommerce platforms, advertising accounts and business systems.

We work with platforms including Shopify, WooCommerce, WordPress, Webflow, Zapier, Meta and Google.

Where a suitable native connection is unavailable, we can assess middleware or API options and test how data moves between the systems.

Do You Work on Projects or Monthly Retainers?

Both options are available.

Project work is suitable for account setup, audits, migrations, integration projects and defined automation builds.

Ongoing support is available for campaign management, optimisation, testing, reporting, technical maintenance and continued automation development.

There are no lock-in contracts.

Why Work With Walk Digital?

Certified ActiveCampaign Experience

Our certified consultants understand ActiveCampaign’s automation, CRM, email, and reporting capabilities.

We combine platform knowledge with practical experience implementing systems for Australian businesses.

Direct Access to Senior Consultants

Work directly with experienced consultants and Walk Digital’s founders.

Your requirements are not gathered by a senior team member and then passed to an inexperienced implementation team.

Strategy & Implementation Together

We first determine what your customer journey and internal processes need to achieve.

We then configure ActiveCampaign around those requirements rather than building disconnected automations without a clear purpose.

No Lock-In Contracts, Project & Ongoing Support

Choose a one-off audit, implementation project, migration, training program or ongoing support.

There are no lock-in contracts, and we can work alongside your internal team or manage the implementation for you.

Get a Free 30-Minute ActiveCampaign Consultation

Tell us how you currently use ActiveCampaign, what is not working and what you would like the platform to do.

We will discuss your account, contact database, automations, integrations and goals, then recommend the most practical next step.

Key Features We Help You Master

What ActiveCampaign Services Can We Help With?

What ActiveCampaign Services Can We Help With?

ActiveCampaign Automation and Customer Journeys

Build welcome, nurture, sales follow-up, onboarding, post-purchase, review, renewal and re-engagement automations.

We map the customer journey first, then build and test each workflow around clear triggers, conditions and outcomes.

ActiveCampaign AI and Active Intelligence

Use AI to assist with campaign creation, automation planning, customer-data analysis and personalised workflows.

We can help configure brand instructions, build effective prompts and use AI Actions to classify, summarise or analyse contact information.

ActiveCampaign AI and Active Intelligence
CRM Pipelines and Sales Automation

CRM Pipelines and Sales Automation

Create deal pipelines, sales stages, lead ownership rules, tasks, notifications and lead-scoring processes.

This helps your team identify priority leads and follow up at the appropriate stage.

Segmentation and Personalised Marketing

Organise tags, fields, lists and segments so contacts receive communications based on their interests, activity, customer status and stage in the buying process.

Clear data structures also make automations easier to maintain and report on.

Segmentation and Personalised Marketing
Website, Ecommerce and Platform Integrations

Website, Ecommerce and Platform Integrations

Connect ActiveCampaign with your website, forms, ecommerce store, advertising accounts and other business tools.

We test how customer, purchase and lead information moves between platforms so your team can work from accurate data.

Reporting, Attribution and Deliverability

Track campaign, automation, lead and sales performance through practical reporting.

We can also review sending authentication, database engagement and list quality to identify potential email deliverability problems.

Reporting, Attribution and Deliverability

Need Advice on Your ActiveCampaign Setup?

Book a free discussion with a certified ActiveCampaign consultant.

We can help determine whether you need an account audit, automation build, migration, integration, AI setup or ongoing support.

Book a Free ActiveCampaign Consultation
customer-journeys

What Can a Done-for-You ActiveCampaign Setup Include?

Your ActiveCampaign account should support the complete relationship between your business and its customers.

We can design and implement the automations needed to capture leads, provide relevant information, support purchase decisions, improve follow-up and encourage repeat business.

Your setup may include:

  • Account and data structure
  • Lead capture and segmentation
  • Email templates
  • Customer journey automations
  • CRM pipelines
  • Lead scoring
  • Website and ecommerce tracking
  • Integrations
  • AI Actions
  • Reporting
  • Testing and training

The final setup is based on your customers, sales process and business requirements rather than a standard automation template.

How Can ActiveCampaign Increase Purchases, Revenue and Loyalty?

Lead Nurture and Welcome Automations

Introduce new contacts to your business and deliver relevant information based on their interests, enquiry source and stage in the buying process.

These automations help maintain contact with leads who are not ready to purchase immediately.

Sales Follow-Up and Lead Scoring

Score contacts using their activity and information, then notify your sales team when a lead meets agreed criteria.

Tasks, deals and follow-up communications can be created automatically.

Ecommerce Automations

Use purchase, product and website data to follow up with shoppers who browse products, add items to their cart or complete an order.

Messages can be adjusted according to purchase history, product interest and customer value.

Post-Purchase and Customer Onboarding

Send order information, onboarding guidance, product education and support communications after a customer purchases.

This helps set expectations and reduce repetitive manual follow-up.

Feedback, Review and Referral Requests

Ask customers for feedback at an appropriate point after their purchase or service experience.

Responses can be used to identify service issues, request public reviews or invite satisfied customers to provide referrals.

Re-Engagement and Cross-Sell Automations

Identify customers or subscribers who may be ready for another purchase, service renewal or relevant complementary offer.

Messages can be triggered using purchase dates, customer activity, interests and engagement history.

5 Funnel Customer Journey - Done for You

Our tested and proven high converting templates have delivered up to 600% increases in sales for our clients.

customer-journeys

Need Help With ActiveCampaign?

Tell us what you need help with our senior marketers and technical consultants can assist with:

  • New ActiveCampaign accounts
  • Account audits
  • Automation builds
  • CRM and sales pipelines
  • AI and Active Intelligence
  • Migration
  • Integrations
  • Email deliverability
  • Training
  • Ongoing support

Provide a few details about your current ActiveCampaign setup, the problem you are experiencing and what you would like to improve.

Book a Free ActiveCampaign Consultation

Get A Quick Quote or Learn More About Working Together?

Reach out to us with what you need help on, we’d love to hear from you.